Terms and Conditions

Guidelines and policies for a safe and seamless adventure experience.

Introduction

Welcome to AltiNepal! These Terms and Conditions outline the rules, responsibilities, and policies that apply when using our services. Whether you’re booking a trek, expedition, or tour, we encourage you to read these terms carefully to ensure a safe, enjoyable, and well-prepared journey.

Definitions & Services

AltiNepal provides adventure travel services, including guided treks, expeditions, cultural tours, and other travel experiences. These services include logistics, accommodation arrangements, transportation during the trips, guide services, and support for all aspects of your journey. By booking with us, you agree to follow our guidelines, policies, and safety measures.

Booking, Access & Payments

Bookings are confirmed only after full payment or as specified in the package terms. Customers are responsible for providing accurate information, obtaining necessary travel documents, and complying with local laws. AltiNepal reserves the right to adjust itineraries for safety, weather conditions, or unforeseen circumstances while ensuring a high-quality experience.

Safety & Conduct

Your safety is our priority. Participants are expected to follow the instructions of guides and staff at all times. Engaging in unsafe or irresponsible behavior may result in removal from activities without refund. AltiNepal is not liable for injuries or accidents resulting from negligence of participants or failure to follow guidelines.

Usage Terms & Responsibilities

All content, images, itineraries, and intellectual property on the AltiNepal platform are protected. Users agree to use our services for lawful purposes only. Cancellation policies, refunds, and changes are detailed in the specific package agreements and communicated before booking.

Privacy & Communication

We respect your privacy and handle personal information responsibly. By using our services, you consent to the collection and use of your information for bookings, communications, and service improvements.

Governing Law

These Terms and Conditions are governed by the laws applicable to the location of AltiNepal operations and the agreements made between AltiNepal and the customer.