At Alti Nepal Trek & Expedition, your trust is at the heart of everything we do. Whether you are browsing our website, sending an inquiry, or booking an adventure, we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you share with us. By using our website or services, you agree to the practices outlined below.
Privacy Policy
Your privacy matters to us - here’s how we protect your information
Introduction
Information We Collect
1. Personal Information
We collect essential details when you interact with us, such as:
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Your name
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Email address
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Phone number
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Address
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Passport details (when required for permits)
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Emergency contact information
This information helps us plan and deliver your trip safely and smoothly.
2. Technical & Usage Data
When you access our website, certain information is collected automatically to help improve your experience, such as:
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IP address
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Browser and device details
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Pages you visit
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Cookies and tracking data
This helps us understand how visitors use our site and improve overall performance.
How We Use Your Information
We collect information to:
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Process bookings and travel arrangements
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Provide trip updates, confirmations, and important communication
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Deliver customer support
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Improve our services and website experience
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Customize content and recommendations
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Send offers or newsletters (only if you choose to receive them)
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Meet legal or safety requirements
Every piece of information we collect is used responsibly and ethically.
Sharing Your Information
We never sell your personal information.
However, we may share necessary details with trusted partners who help us operate, such as:
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Government offices for permit processing
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Local partners, guides, and support teams
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Airlines, transportation providers, and hotels
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Payment gateways
We only share what is required — and only with parties who follow strict privacy standards.
How We Protect Your Data
Your security is a priority. We use:
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Secure servers
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Encrypted communication
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Restricted internal access
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Regular monitoring and updates
While no online system is completely risk-free, we consistently take strong steps to keep your information safe.
Your Rights
You have full control over your personal data. You can:
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Request a copy of your information
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Correct or update your details
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Ask for your data to be deleted (when legally possible)
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Unsubscribe from promotional messages anytime
Just reach out to us, and we’ll assist promptly.
Cookies & Tracking
Our website uses cookies to enhance your browsing experience and help us understand what visitors find most useful. You can disable cookies through your browser settings, although some features may not work as intended.
External Links
Our site may include links to other websites. We are not responsible for the privacy practices of those third-party sites, so we encourage you to review their policies as well.
Policy Updates
We may update this Privacy Policy from time to time as we improve our services or as laws change. Any updates will be posted on this page with the latest revision date.